UnitWise | Privacy Policy

Information We Collect

a) Personal Information

• Full name
• Email address
• Phone number
• Account login credentials

b) Meter & Usage Information

• Meter number(s)
• Token purchase history
• Estimated electricity usage
• Band category & supply estimation
• Optional manual entries

c) Device Information

• Device model / OS
• IP address
• App usage activity
• Diagnostic logs

d) Optional Location Data

If enabled, we may collect approximate location to help estimate supply and improve predictions.

e) Automatically Collected Data

• Cookies (if applicable)
• Analytics
• Crash logs

How We Use Your Information

• Provide electricity usage predictions
• Display token history and budgets
• Improve app services and algorithms
• Send low-unit notifications
• Provide customer support
• Communicate feature updates
• Maintain security and prevent misuse

We may use aggregated or anonymized data for analytics and product improvement. No personal identity will be attached.

How We Share Your Information

We do NOT sell your personal data. We may share your data only with:

• Service providers (e.g., cloud hosting, analytics tools)
• Authorities, if legally required
• Business transfers — in case of merger, acquisition, or restructuring

All third parties are required to maintain confidentiality.

Data Storage & Security

We take appropriate measures to protect your data using:

• Encryption
• Limited access control
• Secure authentication

However, no electronic transmission is completely secure; use the app at your own risk.

Your Rights

You may:

• Request to view your data
• Update your information
• Request data deletion
• Request to close your account

To exercise your rights, contact: support@powerviewlabs.com

Data Retention

We retain your information as long as your account is active or as necessary to comply with legal obligations. You may request deletion anytime.

Children's Privacy

UnitWise is not intended for users under 16 years. We do not knowingly collect data from minors.

Third-Party Services

We may use third-party tools (analytics, storage, authentication). Each third party has its own privacy policy. We are not responsible for their practices.

International Users

The App is primarily intended for use in Nigeria, and data is governed by Nigerian laws. Users outside Nigeria do so at their own risk.

Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the app constitutes acceptance of the updated policy.

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